Plans & Pricing
Virtual Dial Plans
Different levels of customizability and flexibility to meet your specific needs
StartLine™
Reliable VoIP and communication essentials for individuals and small businesses.
$25
CoreConnect™
Built for small teams that need UCaaS collaboration.
$30
Best Value
ProEdge™
For mid-market organizations requiring advanced UCaaS & integrations.
$35
EnterpriseSphere™
Enterprise-grade UCaaS and Call Center solutions for organizations.
Custom Pricing
/ user / month when paid monthly.
StartLine™
Reliable VoIP and communication essentials for individuals and small businesses.
$20
/user/month (paid annually)
Best Value
CoreConnect™
$30
/user/month (paid annually)
ProEdge™
$30
/user/month (paid annually)
EnterpriseSphere™
$25
/user/month (paid annually)
StartLine™
Reliable VoIP and communication essentials for individuals and small businesses.
$20
/ user / month (paid annually)
CoreConnect™
Built for small teams that need UCaaS collaboration.
$25
/ user / month (paid annually)
Best Value
ProEdge™
For mid-market organizations requiring advanced UCaaS & integrations.
$30
/ user / month (paid annually)
EnterpriseSphere™
Enterprise-grade UCaaS and Call Center solutions for organizations.
Custom Pricing
/ user / month (paid annually)
StartLine™
Reliable VoIP and communication essentials for individuals and small businesses.
$20
/user/month (paid annually)
$25
CoreConnect™
$30
/user/month (paid annually)
$35
ProEdge™
$30
/user/month (paid annually)
$40
EnterpriseSphere™
$25
/user/month (paid annually)
$30
Feature Comparison Table
| Features | StartLine™ Monthly: $20 | (Paid Annually) |
CoreConnect™ |
ProEdge™ |
EnterpriseSphere™ Custom pricing | Enterprise-grade |
|---|---|---|---|---|
| Mobile & Desktop VoIP app | ✔ | ✔ | ✔ | ✔ |
| Unlimited domestic calling | ✔ | ✔ | ✔ | ✔ |
| Voicemail to email | ✔ | ✔ | ✔ | ✔ |
| Call forwarding | ✔ | ✔ | ✔ | ✔ |
| Chat & team collaboration | ✔ | ✔ | ✔ | ✔ |
| Software upgrades | ✔ | ✔ | ✔ | ✔ |
| 24/7 support | ✔ | ✔ | ✔ | ✔ |
| Business SMS/MMS | — | ✔ | ✔ | ✔ |
| Team conferencing | — | ✔ | ✔ | ✔ |
| File & document sharing | — | ✔ | ✔ | ✔ |
| Presence indicators | — | ✔ | ✔ | ✔ |
| Voicemail transcription | — | ✔ | ✔ | ✔ |
| Call recording (basic/advanced) | — | ✔ | ✔ | ✔ |
| Advanced call routing & auto attendant | — | — | ✔ | ✔ |
| Up to 8-digit extensions with site codes | — | — | ✔ | ✔ |
| Call analytics & reporting | — | — | ✔ | ✔ |
| CRM integrations | — | — | ✔ | ✔ |
| Multi-site support | — | — | ✔ | ✔ |
| API access for workflows | — | — | ✔ | ✔ |
| Virtual fax | — | — | ✔ | ✔ |
| Full Call Center Suite | — | — | — | ✔ |
| Workforce Optimization & QM | — | — | — | ✔ |
| AI transcription & analytics | — | — | — | ✔ |
| SLA-backed uptime | — | — | — | ✔ |
| Enterprise security & compliance | — | — | — | ✔ |
| Dedicated account manager | — | — | — | ✔ |
| Priority enterprise support | — | — | — | ✔ |
Feature Narratives
Core Features
Mobile & Desktop VoIP App:
Make and receive business calls from your computer, smartphone, or tablet with the same number and features, no matter where you are.
Unlimited Domestic Calling:
Enjoy hassle-free calling across the U.S. with no per-minute charges—perfect for businesses with high call volumes.
Voicemail to Email:
Never miss a message—voicemails are automatically converted into audio files and sent directly to your inbox.
Call Forwarding:
Route calls to your mobile, desk phone, or another number to stay connected anytime, anywhere.
Chat & Team Collaboration:
Built-in messaging lets teams chat, share quick updates, and keep collaboration flowing within one platform.
Software Upgrades:
Always stay on the latest version with automatic updates—no extra costs or downtime.
24/7 Support:
Access expert technical help anytime you need it with round-the-clock customer care.
UCaaS & Collaboration Features
Business SMS/MMS:
Send and receive professional text and picture messages directly from your business number.
Call Recording:
Record important conversations for training, compliance, or record-keeping. Advanced plans include analytics and monitoring tools.
Team Conferencing:
Host secure team meetings with video and screen-sharing for up to 15 participants.
File & Document Sharing:
Collaborate efficiently by sharing files within your communication platform, keeping all team assets in one place.
Presence Indicators:
See when colleagues are available, busy, or away—helping streamline communication and reduce missed calls.
Voicemail Transcription:
Get voicemail messages transcribed to text, making them searchable and easier to review.
Advanced Business Features
Advanced Call Routing & Auto Attendant:
Automatically route calls to the right person or department with professional greetings and menus.
Call Analytics & Reporting:
Gain insights into call volume, duration, and user activity to improve customer service and optimize performance.
CRM Integrations:
Sync with Salesforce, HubSpot, Microsoft Teams, Google Workspace, and other tools your team already uses.
Multi-site Support:
Connect and manage communications across multiple office locations under one system.
API Access:
Build custom automations and integrations to match your unique business processes.
Virtual Fax:
Send and receive faxes digitally—no hardware required.
Enterprise & Call Center Features
Full Call Center Suite:
Manage inbound and outbound call flows, interactive voice menus, and omnichannel engagement (voice, SMS, email, and chat).
Workforce Optimization & QM:
Tools for coaching, monitoring, and measuring agent performance to ensure top customer service.
AI-powered Transcription & Analytics:
Automatically transcribe conversations, summarize calls, and detect sentiment trends with AI.
SLA-backed Uptime Guarantee:
Enterprise-grade reliability with guaranteed service-level agreements.
Enterprise Security & Compliance:
HIPAA, SOC2, and GDPR compliance for businesses in regulated industries.
Dedicated Account Manager:
Direct access to a dedicated representative who knows your business inside and out.
Priority Enterprise Support:
Accelerated support response times and resolution paths for mission-critical organizations.